Lorena Falero

Bank automatic teller machines (ATMs) allow us to carry out transactions quickly and conveniently, although we have all felt vulnerable at times when using them. These spaces are located in the middle of the street and, if they are not properly protected, the risk of crime is multiplied.

If you read our article on bank security, you will already know that video surveillance plays an essential role in preventing fraud and theft in financial institutions. A role that becomes even more evident in the case of ATMs…

And now, thanks to innovative ATM security solutions like the ones we created at Scati, suspects can be detected before they commit crimes, alarms can be verified in real time and protocols can be activated in an automated way.

In this post we explain why it is so important to have a good intelligent video surveillance system if you want to prevent fraud at your bank ATMs.

Automated Teller Machine (ATM) crimes

From physical cash theft to the use of skimming devices to copy card information, to hacking systems to steal banking data: ATM security crimes are a growing problem, and are currently affecting both users and financial institutions.

For banks and authorities they are a constant concern, so there is no choice but to try to implement effective and innovative security measures, such as intelligent video systems. In addition, to reduce the incidence of these crimes and protect our financial security, it is essential to promote awareness campaigns.

Video surveillance in banks

What would financial institutions be without video surveillance?

Video surveillance systems have been dealing with fraud prevention in banks since the analog era, when they relied on analog cameras connected to video recorders.

At that time, image quality was quite limited and so was storage capacity, but the advent of digital technology gradually changed everything.

Today, most banks have intelligent video systems, which use Artificial Intelligence and machine learning to detect suspicious behavior, recognize faces, read license plates and a host of other applications, all of which are essential for ATM security.

Innovation to increase safety

Thanks to the commitment to innovation in this sector, intelligent video surveillance is now a reality, and it is undoubtedly the most effective way to prevent fraud at ATMs.

What are the key points of this innovation in ATM security systems? We explain them to you:

• Artificial Intelligence (AI) and machine learning. AI now allows us to analyze each video in real time, identifying suspicious behavior or unusual activity in an automated way, and helping us to respond quickly to potential threats.
• Cloud Recording and Big Data. Thanks to the ability to store large amounts of video data in the cloud, we can detect trends and patterns that may not be obvious at first glance. In addition, iCloud storage is first and foremost secure and efficient, and gives us remote access to images at any time.
• Integration with other security systems. Intelligent video systems integrate with alarms and access controls, enabling us to provide a more coordinated and effective security response.

Types of ATM fraud

The types of ATM fraud are varied and constantly evolving, as fraudsters seek new strategies for deception.

Among the most common are:

• Skimming. Criminals install devices in the ATM capable of copying information from the magnetic stripe of a card while it is being used.
• Cash trapping. In this case, the fraudsters place a device in the cash exit slot that traps the money we take out, in order to steal it later.
• Card trapping. In this method, a device is used to trap our card in the machine, forcing us to abandon it.
• PIN capturing. Often combined with skimming, this technique captures a user’s PIN using a hidden camera or a fake keypad at the ATM, installed over the original one.
• Transaction Reversal Fraud (TRF). Fraudsters manipulate the ATM to make us believe that a transaction has not been completed, which causes the ATM to reintegrate the money, even though the user’s account has already been weakened.

Video systems to prevent fraud

As we have mentioned, fortunately there are many solutions for the prevention of these frauds, and all of them involve the use of video systems.

In fact, the intelligent video surveillance systems we offer at Scati are ideal for increasing the security of ATMs.

Video surveillance solutions in banks

What exactly are our ATM video surveillance solutions? We summarize it for you:

• Our pinhole cameras are installed inside ATMs and capture clear and detailed images.
• All these images go into Scati Cash, a software that integrates the captured videos with the ATM transactions, allowing you to monitor and verify all operations in an easy, fast and centralized way.
• Thanks to different sensors and transactional monitoring, this solution receives anti-skimming alerts and fraud reports from the ATM itself. In this way, you can visually verify any unusual records and achieve fraud prevention.
• The information is collected by our Business Intelligence tool (SCATI RECKON), which allows for improved decision making by all employees of the financial institution.

If you need a proactive strategy for fraud prevention, remember that you can contact our team and we will propose you a tailor-made solution, adapted to your needs. Don’t wait any longer to protect your financial institution!

Discover Scati Cash and reduce fraud at your ATMs by up to 90%.

Artificial Intelligence has arrived in our lives in style, and it’s here to stay. This cutting-edge technology has taken all sectors by storm, including video surveillance, where we are witnessing an increasing development of new AI-based tools and software.

These advances have led to considerable improvements, the management of corporate video surveillance systems, which is becoming increasingly efficient. Artificial Intelligence is already the present of video surveillance, and bodes well for the future. Want to know why?

The Transformational Role of Artificial Intelligence

If Artificial Intelligence has surprised us for anything, it is because it is capable of carrying out tasks that until now have always required human intelligence. Los sistemas diseñados en este campo de la informática aprenden, razonan y recuerdan como cualquier otra persona. They also do it much more quickly.

Therefore, Artificial Intelligence in surveillance has brought countless changes. AI tools not only reduce the time spent by company security operators on video surveillance, but also help prevent incidents.

Advantages of Artificial Intelligence in Video Surveillance

Thus, the novel tandem of AI and video surveillance brings with it multiple advantages, among others:

• Increased efficiency. Before the advent of Artificial Intelligence, workers had to continuously monitor video surveillance images in control centers. Now, automation allows us to save us from these types of tasks, most of which are inefficient and tedious.

• Greater precision. CCTV systems have thus become an active watchdog, capable of locating with much greater precision anything specific within all the images of an enclosure.

• Integración con otras aplicaciones tecnológicas. Artificial Intelligence in surveillance allows us to use several tools and software at the same time, multiplying its benefits.

• Real-time monitoring. The proactivity of these systems upon receiving any warning signal is instantaneous, which is essential for incident prevention.

Current AI Applications in Security and Surveillance

Where do we find Artificial Intelligence in the field of surveillance? Mainly, in software that is installed on the devices and can analyze both images and audio captured by the cameras to automatically recognize vehicles, people, objects, events and anomalous behavior.

Aware of the revolution that Artificial Intelligence has brought about, at Scati we did not want to be left behind. Innovation and development are part of our day-to-day business and have enabled us to create a complete platform for video surveillance management of your company, based on AI, Big Data and Business Intelligence tools, and capable of integrating with other security systems, such as access control or alarm centers.

Our goal is for you to get the most out of your CCTV system, and that means much more than simply increasing the security of your organization. It means exploiting valuable metadata, optimizing all your processes and, of course, taking your profitability to the highest level.

AI-Driven Future Scenarios

Are you wondering what the future of your company will be like if you bet on our AI-based solutions? We’ll tell you about it!

Real-Time Incident Prevention

Surely, at some time in your company, there has been a mishap that has forced you to review the security cameras to try to find the source of the problem, haven’t you?

Today, thanks to Artificial Intelligence in video surveillance, we can anticipate that problem and even prevent it from happening. As mentioned above, AI systems are capable of preventing incidents in real time.

In the past, CCTVs were used to review recorded images after a particular event had occurred, whereas in the past, CCTVs were used to review recorded images after a particular event had occurred, whereas in the past, CCTVs were used to review recorded images after a particular event had occurred. now we can detect any anomaly in time, making sure that the accident never happens.

Behavioral Analysis

AI behavioral analysis is another of its main functions, but… Do you know what exactly it consists of?

Artificial Intelligence systems can learn, by themselves, based on observation, what is normal and what is not. In video surveillance, detect patterns, normalize those data and build their own definitions, also automatizing alerts when something differs from its usual behavior. This allows you to act quickly, as well as saving you from major problems in the future.

Ethical Challenges and Considerations

Privacy and Data

However, although AI and video surveillance now definitely go hand in hand, there are still some unanswered questions, especially those related to regulations, privacy and ethical responsibility.

To what extent can these systems invade our personal data without explicit consent?

In this regard, the important thing is that the companies act with transparency and collect only the information strictly necessary to achieve your objectives.

Regulations and Liability in the Use of AI

In April 2021, the European Commission proposed the Artificial Intelligence Act.which seeks to introduce a common regulatory and legal framework for these systems. Of course, this standard appeals to a substantive behavior: the transparency and corporate responsibility.

In order to know how to act correctly and ethically in this new paradigm, our recommendation is that you have professional support when using AI-based video surveillance tools, preferably from the manufacturer of your security system.

And that is precisely what we offer you at Scati: we are not only your supplier of Artificial Intelligence systems for Video Surveillance, but we adapt our intelligent security solutions to all your needs, always based on trust and proximity, and offering you all the advice you need.

Looking for a global security solution for your organization? Contact Scati now, we are here to help you.